Saturday 24 October, 2020

Ramon Lewis appointed acting chief information officer at NCB

NCB has been pursuing a transition to digitised services.

NCB has been pursuing a transition to digitised services.

Ramon Lewis, who served as Assistant General Manager – Information Technology Infrastructure and Operations at the National Commercial Bank Jamaica (NCBJ) since 2010, has been appointed to act in the position of Chief Information Officer, NCBJ, effective November 1, 2020.

Lewis' appointment follows the early retirement of Howard Gordon, Senior General Manager, Information Technology at National Commercial Bank Jamaica Limited (NCBJ) will leave his post at the end of this month. 

NCB Financial Group said Lewis has 20 years' experience in the field of Information Technology. He will be charged with driving the group’s digital agenda and focus on value delivery.

NCB has been pursuing a transition to digitised services for its commercial banking arm. In May 2019, it embarked on a major upgrade and modernisation programme for its core banking and online banking platforms.

The company promised that once the upgrade and post-implementation period is completed, customers could expect an overall enhanced experience in-branch and online and significantly fewer service disruptions to the online banking platforms.

The new system features the ability to allow scheduled bill payments, transaction notifications via SMS, e-mail and the mobile app and automate transfers.

Also, the bank said, business customers would be able to access online banking through a single sign-on, conduct all transfers from one place and complete a new menu of self-service transactions.

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