Sunday 27 September, 2020

MyCash waives bill payment fees amidst COVID-19

In the face of the Covid-19 pandemic, many Jamaicans are trying to adjust to their new normal of stay-at-home measures, physical distancing and reduced access to public spaces. And in response to the growing demand for digital channels to conduct personal transactions, Sagicor Bank has waived fees on bill payments done through its MyCash prepaid mobile wallet service.

Customers can now conveniently pay a variety of bills such as JPS and NWC from the MyCash mobile app, with the added benefit of zero fees.

Sabrina Cooper, Vice President of Cards and Payments at Sagicor Bank Jamaica, said this move comes out of a recognition of the needs of the population at this time, as more persons face financial instability due to the pandemic.

“At Sagicor Bank, our goal is to support our clients as they adjust to this challenging situation. We know that with the social distancing and stay-at-home protocols in effect, many persons will be reliant on the use of their MyCash cards and we want to do our part to ensure that the process is economical for them,” she said.

MyCash also enables bill payments to other utility providers, hospitals, insurance providers, loan companies and educational institutions.

MyCash, which is issued locally by Sagicor Bank in partnership with Digicel, provides customers with a prepaid Mastercard and mobile wallet to conduct cashless transactions without the need for a bank account. In fact, persons can register for MyCash with as little as a valid government-issued ID and their taxpayer registration number (TRN).

This is especially useful for Jamaicans forced to conduct cash-based transactions in person at a time when many businesses are reducing their opening hours or suspending operations entirely.

“The impact of Covid-19 increases the need for greater financial inclusion. In this difficult time, our goal is to support and empower Jamaicans with the ability to make electronic transactions while practicing physical distancing”, said Jean-Pierre Robinson, Digicel’s Head of MyCash Jamaica.

MyCash launched in Jamaica in 2018, and has become one of the most popular payment solutions that supports financial inclusion for the entire population. With MyCash, customers can make purchases from any in-store or online merchant worldwide which accepts Mastercard; send money to other MyCash customers; purchase Digicel top up and select prepaid plans, as well as make payments to over 60 billers right from the MyCash mobile app.

“As we transition to a more cashless society, MyCash will continue to facilitate safe and convenient financial transactions for all Jamaicans”, Robinson added.

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