Tuesday 4 August, 2020

Wehby renews call for representation of BPO sector in STATIN data

JAMPRO Chairman Don Wehby. Photo via JIS.

JAMPRO Chairman Don Wehby. Photo via JIS.

JAMPRO Chairman Don Wehby is renewing the call for the Statistical Institute of Jamaica (STATIN) to find a methodology of disaggregating the “other services” category to help assemble a body of data on the business process outsourcing (BPO) industry.

This is in keeping with a Memorandum of Understanding (MOU) that was signed between JAMPRO and STATIN to address the availability of data for a number of areas including specialized areas such as outsourcing.

STATIN’s economic data currently covers traditional sectors such as manufacturing, agriculture and mining, but does not reference BPO and other service industries such as tourism, which span several vertical sectors.

This leads to the BPIAJ, JAMPRO and other industry stakeholders turning to international and local partners to determine jobs created and the potential impact of BPO on the economy, Wehby said in a press release, noting the sector’s growth over the years.

JAMPRO has facilitated multiple Outsourcing investments in the past 10 years, and as a result, over 50 Outsourcing companies have made the country their preferred location to provide services for customers all over the world.  

“It is because of this progress I have witnessed in the BPO Sector, that I must support the Business Process Industry Association of Jamaica (BPIAJ)’s call for the Statistical Institute of Jamaica (STATIN) to move expeditiously in establishing a methodology of disaggregating the “other services” category to help assemble a body of data on the business process outsourcing,” Wehby said.

Wehby concluded: “As we get closer to achieving our 2030 development goals, and we evaluate and prioritize the sectors of opportunity in Jamaica, we must look at a targeted data driven approach to economic development, where we are aware of actual performance of priority sectors and their contribution to the economy. With official data from STATIN, the trusted government body for the country’s statistics, we will be able to do just that, and have full appreciation of the BPO sectors contribution to the Jamaican economy.”

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