TPDCo’s Executive Director Dr Andrew Spencer. Photo credit: Jamaica Information Service.
Plans are in high gear for the staging of The Tourism Service Excellence Awards for 2017, by the Ministry of Tourism through its agency the Tourism Product Development Company (TPDCo).
The awards which was launched in 2008 and staged for three years, after a brief hiatus, wove its way back onto the calendar of events in the tourism sector and was a stunning success for the 2016 period.
The competition is open to organizations and individuals which/who are exemplars in the field. Nominees are drawn from all sub-sectors of the industry including accommodations; craft; airport; tour operators; ground transport operators; rafting; attractions or places of interest and must display best practices, offer excellent customer service as well as environmental stewardship.
According to TPDCo’s Executive Director Dr Andrew Spencer, “Work has started and the Minister of Tourism, Honourable Edmund Bartlett who is very passionate about the programme and its award and will officially launch the TSEA in the weeks ahead.”
The competition also provides an opportunity for establishing bench marks for all categories of workers and businesses in the industry and serves through its recognition and prizes to encourage quality customer service delivery, a distinguishing factor in a highly competitive tourism market place.
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