Tuesday 13 November, 2018

Some residents of Spanish Town and St James to pay more for water

Some residents of western Spanish Town, St. Catherine and the Meadows of Irwin in St James are to pay more for their water supply as of February.

This, as the Office of Utilities Regulation (OUR) has given the go-ahead for Can-Cara Development Limited (CDL), which serves both areas, to increase its water rate by 27 per cent, and the sewerage charge by 15 per cent.

Despite granting the increases, the OUR said it had taken note of water-quality issues that customers have raised. It also said in a statement on Monday that the rates proposed by CDL were all within the existing rates and charges for comparable services offered by the state-owned National Water Commission.

The OUR said it did not find the rates unreasonable and as such, did not object to the increases.

“The approved rates are in keeping with the OUR's current practice to grant a non-objection to such rates when proposed by small water and sewerage service providers. CDL's miscellaneous charges, which cover a number of connection and reconnection services, were also adjusted," the OUR said.

In terms of customer complaints, the utilities watchdog has given CDL three months to submit a comprehensive report on the reason for the nightly service disruptions in Magil Palms, St Catherine. The report is to indicate the measures and timelines within which corrective actions will be taken to resolve the problem.