Thursday 21 March, 2019

NWC targets 33,000 delinquent customers with $4 billion in debt

The National Water Commission (NWC) is making good on its threat to bring delinquents to book, taking enforcement action against 33,000 people with total debt of $4 billion in 2017.

The state-owned company said 21,000 of those targeted last year were delinquent customers whose services were disconnected for arrears totaling $2.4 billion, but were later found with water on their premises.

According to the water utility, between January and December 2017 its investigators found 2,463 suspected illegal connections that resulted in losses totaling over $162 million.

The NWC disclosed that it is taking civil action in the courts to recover more than $175 million. It said the enforcement actions were initiated after a number of incentives that were aimed at encouraging delinquent customers and illegal consumers to regularise their account.

The NWC said it remains open to reasonable arrangements to settle outstanding debts, but warns that chronically delinquent customers and persons who illegally connect to its network will be prosecuted to the fullest extent of the law.


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