Saturday 19 September, 2020

Digicel updates on COVID-19 situation

The Digicel Ocean Boulevard headquarters in Kingston.

The Digicel Ocean Boulevard headquarters in Kingston.

Following its announcement that a non-office based staff member tested positive for COVID-19 on Monday, communications leader Digicel says it has been notified of a further six positive test results, and two negative results, for employees from the same team.

The company, in a release Wednesday, noted that all of the affected team members have been self-isolating since Saturday and all have been tested with six results pending. It said it is working closely with the Ministry of Health to "facilitate contact tracing and to ensure continued full compliance with all prescribed and recommended COVID-19 protocols."

In the meantime, the company said its Ocean Boulevard offices in Kingston have been closed since Monday for deep cleaning, sanitisation and air purification activities, and all staff members there have been asked to work from home until further notice. 

See the company's full statement below.

On the back of a non-office based Digicel staff member receiving a positive COVID-19 test result on Monday, yesterday evening, Digicel was notified by the Ministry of Health of a further six positive test results for non-office based staff members from the same team – as well as two negative results. Six test results are outstanding and are expected over the next few days.

While none of the affected team members are office-based since they work in our distribution team, they did enter Digicel’s Ocean Boulevard facility for a brief meeting last Tuesday. It’s important to point out that our team members are tightly briefed and trained on safety, sanitisation and hygiene protocols in an effort to ensure that they can do their best to keep themselves, and those that they come into contact with, safe.

All of the team members have been self-isolating since Saturday and all team members have been tested with the balance of the team still awaiting their results.

The Digicel Ocean Boulevard offices have been closed since Monday for deep cleaning, sanitisation and air purification activities and all of our staff have been asked to work from home until further notice. Digicel is working closely with the Ministry of Health to facilitate contact tracing and to ensure continued full compliance with all prescribed and recommended COVID-19 protocols.

As a provider of mission critical essential services, Digicel takes its responsibility to our staff, our customers and to the people of Jamaica very seriously. From the onset of the pandemic, we have taken extensive steps to ensure the safety and wellbeing of all of our staff and to support the Government and communities across Jamaica on outreach and prevention activities. We will provide updates as appropriate.

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